Banquet Captain

Concord Hospitality • Norfolk, VA

77d

About The Position

We are hiring a Banquet Captain! We seek individuals passionate about serving others! Our hotel events, including receptions, meetings, trainings, and reunions, provide excellent exposure for our venue. By delivering exceptional service, we rely on word-of-mouth to attract additional business. To succeed, we need a team dedicated to quality, service, and efficiency. The Banquet Captain is responsible for the supervision of the Banquet staff. The Banquet Captain coordinates all food and beverage service with the Banquet Manager to ensure excellent guest service.

Responsibilities

• Provide exceptional guest service to all customers.
• Leads the team with motivation and direction and assures that all standards of quality are in place.
• Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
• Deliver food and beverages from staging areas to guests as needed to assist the team.
• Assist other servers during peak periods in delivering food and guest requests.
• Train others on serving plated, and reception style meal services.
• Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Oversee setup, execution, and clean-up for all events.
• Perform side work to prepare for upcoming events.
• Assure all service areas are kept clean and safe at all times.

Benefits

• Competitive wages
• Medical/dental/vision plans
• Life insurance
• Short-term/Long-term disability options
• 401K options
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training & development opportunities
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Number of Employees: 1,001-5,000 employees