Banquet Captain ("Capitan de Banquetes")

Azul Hospitality • Detroit, MI

94d

About The Position

The position is responsible for overseeing the execution of banquet events, including planning, ordering, set-up, service, and breakdown. The role reports to the Director of Food and Beverage and collaborates closely with the Catering, Sales, and Culinary departments to ensure successful banquet operations that meet client demands.

Requirements

• High school or equivalent education required.
• 1 to 3 years of high-volume banquet service experience required.
• Must be at least 21 years of age to serve alcohol.
• Safe Server Alcohol & Food certification required.

Nice To Haves

• Hotel/resort banquet experience preferred.

Responsibilities

• Oversees all banquet service operations and events, ensuring all details are executed.
• Assists the Director of Food and Beverage Operations in ensuring events are on time and communicates necessary adjustments.
• Reviews Banquet Event Orders (BEOs) at the beginning of each shift to ensure conference rooms are set as contracted.
• Confirms A/V equipment needs for events.
• Supervises, coaches, and trains banquet service staff.
• Manages staff shifts and timetables.
• Develops and provides necessary training for staff, including customer service and serving etiquette.
• Collaborates with Catering, Sales, Food & Beverage managers, and the culinary team to ensure quality service.
• Attends weekly meetings to ensure all areas are prepared for events.
• Communicates with meeting planners to ensure all needs are met and checks for last-minute instructions.
• Monitors inventory of supplies, equipment, and furniture.
• Completes daily administrative tasks.
• Coordinates food and drink service by liaising with kitchen and service staff.
• Acts as an ambassador at the bar during high volume hours.
• Ensures proper handling and storage of all equipment.
• Recommends maintenance and repair needs to the maintenance department.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees