This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down bar after service/event has concluded. Ensures exceptional guest service and creates an inviting bar atmosphere. Follows CSM and brand standards of quality to ensure guest satisfaction. Greets all guests in a courteous and friendly manner. Accurately and quickly takes, prepares and delivers beverage orders according to standards. Responds to guests needs and provides the highest level of quality service. Effectively operates micros operating system and cash register. Follows all CSM and brand cash handling/POS procedures to ensure accurate closing of all guest checks. Dispenses appropriate levels of alcohol; prepares drinks to recipe and CSM/brand standards. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Consistently checks guests’ identification and monitors guest’s consumption of alcoholic beverages to ensure compliance with state and local liquor laws. Suggestively sells to increase or maximize revenue. Assists other associates as needed to ensure guest needs are met. Takes direction and feedback from hotel management when given. Responsible for disposal of garbage, picking up trays, re-stocking barware, mopping, sweeping, and clearing/wiping down bar. Moves mobile bars if necessary. Transfers dirty glassware to the dish room, and polishes clean glassware. Completes all required paperwork accurately and in a timely manner. Completes beginning and end of shift inventory, and other responsibilities as needed. Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM/Marriott, brand, local, state and federal regulations. Responsible for maintaining sanitation and cleanliness of the bar and storeroom. Follow all CSM/brand procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to CSM/brand grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to CSM attendance policy. Completes all required side work, and takes initiative to jump in wherever necessary. Works as a team player and actively contributes to the success of the guest experience.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED