Amway Grand Plaza Banquet Bartender - On Call

AHC Hospitality•Grand Rapids, MI

About The Position

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here. SUMMARY The Banquet Bartender fulfills the daily operations of catered events both inside and outside of the Amway Grand, the DeVos Place, and the JW Marriott. Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards. Create a teamwork environment in the restaurant and produce quality service to each guest.

Requirements

Communication Skills: Ability to communicate clearly and effectively with guests, team members, and management.
Attention to Detail: Keen eye for detail to ensure accuracy in service and presentation.
Teamwork: Ability to work collaboratively in a team environment, supporting colleagues and fostering a positive atmosphere.
Time Management: Efficiently manage time and prioritize tasks to ensure smooth event operations.
Problem-Solving Skills: Capability to address and resolve guest concerns or issues promptly and professionally.
Adaptability: Flexibility to adjust to changing situations and requirements based on the nature of events.
Knowledge of Food and Beverage: Familiarity with menu items, ingredients, and special dietary needs to provide informed service.
Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform physical tasks associated with event service.
Professional Appearance: Maintain a neat and professional appearance in accordance with company standards.
High school diploma or GED; related experience and/or training
MUST have some restaurant/bar experience

Nice To Haves

ServSafe Certification preferred

Responsibilities

Bartending service includes the proper set up of all garnishes, alcohol, wines.
Maintain daily set up and/or breakdown of the portable bars. Keeps work area neat and clean.
Have full alcohol knowledge and knowledge of drink ingredients, including the knowlegde of each menu item and its ingredients.
Be able to give suggestions to our guests. Know our local restaurants, events, and locations in the area.
Follow and Maintain Health Department Specs. Rotate product first in, first out and record/dispose of expired product.
Strive to exceed guest satisfaction and looks for ways to provide the best possible service in all manners.
Understand all facets of job responsibilities and displays the skills necessary to complete tasks.
Complete daily cleaning duties and side work tasks, takes pride in their work.
Report to work on time and correctly follows the department attendance policy.
Participate in department meetings and communicates freely expressing ideas, opinions or views. Communicates with management and other staff members.
Display a positive courteous and polite attitude, works well with others.
Take pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks, professionally dressed and neatly groomed.
Display a sense of urgency and the ability to resolve guest concerns or department issues on their own.
Utilize time well and is productive throughout the entire shift while meeting department standards.
Knows where to recycle items for the department and consistently places them in the appropriate bins and recycling stations.
Follow the AHC safety standards of our hotel
Associate to attend TIPS training, and properly ID guests who appear under the age of 50.
Notifying captain or management of inventory you notice getting low. Communicating with manager of any special needs of the bar
Following AHC and Health Department Specs
Any other additional responsibilities that may be asked by a Supervisor and or Manager.