The Banquet Assistant Manager assists the Banquet Manager in planning, coordinating, and supervising banquet and catered events. This position ensures events are executed to company standards by leading banquet staff, coordinating with internal departments, and delivering exceptional guest service. Assist in the planning, setup, execution, and breakdown of banquet and catered events. Supervise banquet staff to ensure service standards, cleanliness, and professionalism are maintained. Ensure event setups are completed according to Banquet Event Orders (BEOs), including room layouts, linens, décor, and food and beverage service. Coordinate with Culinary, Sales, Stewarding, and Facilities to ensure seamless event execution. Greet clients and guests; address concerns and resolve issues promptly and professionally. Assist with scheduling, staffing levels, and break coverage to meet business needs. Monitor service quality and provide coaching and feedback to team members. Ensure compliance with health, safety, sanitation, and alcohol service standards. Assist with inventory control of banquet equipment, supplies, and linens. Support cost controls, labor management, and accurate event billing. Maintain a clean, safe, and organized banquet operation. Perform other duties as assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED