Bankruptcy Servicing Coordinator

Global Lending Services • Greenville, SC

8d

About The Position

The Bankruptcy Servicing Coordinator II is responsible for carrying out assigned administrative processes within the Recoveries Department to assist in servicing active bankruptcy accounts while minimizing risk exposure and improving net recovery dollars.

Requirements

• High School diploma or equivalent required
• Minimum of one (1) year experience in a relevant customer service role required, automotive industry preferred
• Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
• Detail-oriented with the ability to multitask
• Must be extremely organized be able to stay on track for upcoming time sensitive deadlines
• Ability to work with a diverse customer and workforce population
• Strong verbal and written communication skills
• Team player that can adapt in a fast pace and changing environment
• Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
• Commitment to exemplifying the organizational core values and key competencies

Responsibilities

• Perform administrative functions that may include but are not limited to: Confirming lien perfection to support proof of claim filings.
• Ensuring timely action taken post dismissal of a case.
• Managing other loss control activities involving the bankruptcy portfolio
• Review internal and external reporting sources to perform bankruptcy portfolio maintenance appropriately and accurately
• Engage in external communication with applicable third parties and service providers on bankruptcy related matters
• Contact customers to determine intentions for collateral post Chapter 7 Discharge
• Provide feedback and potential solutions to management about process efficiency and quality assurance
• Crosstrain and collaborate on departmental activities and responsibilities, which may include but are not limited: Indexing documents, customer correspondence, cross-departmental assignments

Benefits

• Competitive base pay and performance bonuses, dependent on role
• Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
• 401K with employer match and 100% immediate vesting
• Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
• Paid Volunteer Time Off (VTO) Annually
• Tuition Reimbursement
• Parental Leave
• Business casual work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED