Bankruptcy Manager

United Community Bank • Greenville, SC

1d • Onsite

About The Position

The Bankruptcy Manager will be a member of the Legal Solutions and Advisory Team at the Bank and will be responsiblefor the accurate and timely execution of day-to-day bankruptcy processes within the Bank. This role ensures all requiredlegal, regulatory and operational tasks are completed in strict adherence to the U.S. Bankruptcy Code, internal policies,and regulatory guidelines to mitigate credit losses and maximize recovery. This role oversees all aspects of the interplaybetween bankruptcy filings and customers of the Bank, but primarily, borrowers or other related loan parties by ensuringprompt and accurate reporting of bankruptcy filings, careful analysis and triaging of each filing, continued monitoring ofcases as needed; assurance of data integrity and compliant, efficient workflow execution and reporting.

Requirements

• Bachelor’s Degree in a related field or Paralegal Certificate or specialized continuing legal education(CLE) credits focused on creditor bankruptcy law; other related industry certifications.
• Direct experience administering bankruptcy software (e.g., PACER, Epiq AACER)
• Prior experience with legal, financial, and procedural knowledge required to minimize risk in thisspecialized area.
• Minimum 3-5 years of direct experience in a similar role at a financial institution, law firm or othercompany in the lending space or similar legal/paralegal role managing creditor-side bankruptcy cases for bothconsumer and commercial debtors.
• Working knowledge of the U.S. Bankruptcy Code (Chapters 7, 11, 13) and the legal framework governingcreditors’ rights, the bankruptcy process, and secured debt.
• Attention to detail, demonstrated by experience in financial transaction processing, critical for managingstrict court deadlines and ensuring the accuracy of financial and legal filings.
• Working knowledge of federal and state consumer financial protection laws including FDCPA, SCRA, andgenerally applicable privacy law.
• Proficient computer skills, including experience with Microsoft applications, core servicing and collectionssoftware, reporting tools, and skilled in tracking data, reconciling payments, and performing financialanalysis.
• Excellent written and verbal communication skills, with proven ability to draft clear, compliant documentsand communicate effectively with bankruptcy trustees, customers in bankruptcy, external and internalcounsel, and other bank personnel.

Responsibilities

• Workflow & Case Management: Monitor all manners of receipt of information regarding the filing of bankruptcycases related to bank customers including but not limited to, AACER or paper delivery; triage new matters fordetermining next steps and accurately report new matters; collaborate with internal counsel on case issuesand/or engage outside counsel when necessary; support the timely movement of cases to resolution. Integralplayer in review, selection and onboarding of collections/bankruptcy/foreclosure system for the bank.
• Financial Reconciliation & Audit: Execute daily reconciliation of all financial transactions within the bankruptcyportfolio, including post-petition payments, fees, and escrow accounts. Document all actions to support internaland external audits.
• Internal & External Communication: Serve as a primary point of contact for external legal counsel, trustees andcustomers on case-specific inquiries, ensuring prompt delivery of required loan documentation and timely followupto maintain efficient workflow and compliance. Ensure communications are professional, empathetic, andstrictly compliant with the Automatic Stay provisions, FDCPA and internal bank policy. Internally, provideaccurate data and reports as requested for reporting current state bankruptcy metrics to senior management andothers. Attend key meetings within Collections, Special Assets and Loss Mitigation (and others as requested) forthe purpose of providing relevant information as to current bankruptcy matters.
• System & Data Maintenance: Accurately and timely input and update critical bankruptcy information (e.g., casenumber, filing date, plan status, attorney information) into all applicable bank systems to ensure bank recordsreflect the current legal status of all impacted accounts.
• Policy Adherence & Process Improvement: Actively adhere to all departmental policies and procedures,identify potential workflow bottlenecks or process gaps, and recommend solutions to internal bank counsel toimprove efficiency, accuracy, and compliance controls.
• Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-moneylaundering training, as well as internal and external training programs, online training, meetings, andseminars/conferences, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees