Banking Specialist II

Orrstown Bank • Jacobus, PA

266d • $17 - $20

About The Position

The Banking Specialist II will serve as a primary representative for the financial center in both processing paying/receiving transactions for client requests and supporting client servicing and new account requests. This position will demonstrate strong client conversational skills utilizing the Bank defined conversation strategy. In addition, the Banking Specialist II will engage in conversational discovery with a client, aligning the needs of the client with the appropriate solution, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment. The Banking Specialist II will possess good judgement and decision making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience.

Requirements

• High school diploma or equivalent.
• Prior cash handling experience.
• Minimum one (1) year of experience in related banking positions preferred.
• Proficient reading, verbal, and written communication skills.
• Strong mathematical skills.
• Good computer skills.
• Strong interpersonal relations skills.
• Strong attention to detail and organizational skills.
• Clear understanding of bank products and services for cross-selling.

Nice To Haves

• Adept at cross-selling bank products and services.
• Knowledgeable of and adheres to security procedures.

Responsibilities

• Process paying/receiving transactions for client requests.
• Support client servicing and new account requests.
• Utilize the Bank defined conversation strategy for client interactions.
• Engage in conversational discovery to align client needs with appropriate solutions.
• Recognize client value and commitment to support goal attainment.
• Maintain a balance of risk management and client experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED