Banking Services Operations Associate II - Retail Post Closing

M&T Bank•Buffalo, NY

39d•$19 - $31

About The Position

Completes new loan set-up process for Consumer and Business Banking lines and loans, working directly with internal business partners to resolve documentation exceptions, and dispersing loan proceeds to internal and external accounts. The Retail Post Closing team ensures documents for Installment and Business Banking loans, and Home Equity Lines of Credit are complete and accurate by determining if legal documents have been executed and notarized as necessary, Credit Policy requirements have been followed, all regulatory disclosures have been furnished and regulatory requirements have been met. Once closing documents have been reviewed, exceptions are cleared, loan proceeds are dispersed, and loans and lines are on boarded to the servicing system of record.

Requirements

Associate's degree, or in lieu of a degree, a combined minimum of 2 years' higher education and/or work experience

Nice To Haves

Minimum of 2 years' relevant work experience

Responsibilities

Book Home Equity Lines of Credit, Direct Installment Loans, Business Access Lines of Credit, and Business Installment Loans to appropriate Bank systems.
Identify, track, and resolve errors identified in account opening paperwork; escalate as appropriate to ensure resolution.
Disburse funds to internal and external accounts according to account opening paperwork.
Support internal customers through email and phone communication for simple to moderately complex issues related to assigned responsibilities.
Complete quality control and validation of upstream workflow tasks as necessary.
Ensure personal booking batches balance at the end of each day and reconcile any discrepancies to ensure accurate internal accounting of activities.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.