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The Banking Operations Manager is responsible for a network of 20+ branch locations conducting physical, branding, technology, policy/procedure and risk assessments through in-person and virtual observations, ensuring that branch talent is a valued and contributing partner to the community, clients, and stakeholders. This role will enhance regional talent through behavioral development and reinforcement, aiming to deliver measurable improvements in client experience, performance, employee engagement and risk mitigation. This position plays a key role in the inspection of branch adherence to standards, processes and operational effectiveness to maintain operational health. The Banking Operations Manager will support the operations division as a subject matter expert in branch policy, procedure, and compliance to achieve division objectives and growth.
