Banking Operations Lead

Investors Community Bank • Columbia, MO

11d

About The Position

As Banking Operations Lead, you’ll balance the day-to-day responsibilities of branch oversight with opportunities to represent Investors Community Bank at community events, chamber activities, and local business initiatives. This position is ideal for someone who values both operational excellence and community engagement—bringing steady leadership inside the branch and an approachable presence outside of it.

Requirements

• 2+ years experience in retail banking or financial services, with leadership or supervisory responsibilities preferred.
• Strong knowledge of branch operations, teller functions, and regulatory compliance.
• Excellent leadership, communication, and customer service skills.
• Ability to balance operational oversight with business development and community engagement.
• Proficiency with banking systems and Microsoft Office Suite.

Responsibilities

• Supervise and support Universal Bankers, providing guidance, training, and performance feedback.
• Oversee daily branch operations, including teller services, account openings, cash handling, and reconciliations.
• Ensure accuracy, efficiency, and compliance with all bank policies and regulatory requirements.
• Serve as the communication bridge between the branch and the Chillicothe main branch, implementing initiatives and sharing feedback.
• Deliver excellent customer service, building strong relationships and identifying opportunities for growth.
• Support branch marketing efforts and represent the bank at community events.

Benefits

• Health Coverage: Medical, dental, and vision plans.
• Retirement: Features a Simple IRA retirement plan.
• Ancillary/Voluntary: Supplemental and voluntary options are available, including Life, Accident, Critical Illness, and Cancer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed