Banking Market Manager (MLO) - PNC Private Bank

PNC Bank • Cleveland, OH

5d • $80,000 - $254,150 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Banking Market Manager within PNC's Private Bank organization, you will be based in Cleveland, OH. This role will cover Cleveland, Akron and Youngstown and will work closely with the market leaders in each area. The ideal candidate will meet the following qualifications: - strong credit and leadership skills - managerial skills and experience - able to drive results - strong interpersonal and time management skills PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Leads growth of banking services within the assigned markets(s). Crafts and executes on the strategies to support business development within the market(s), aligned with AMG's business and financial priorities. Oversees the recruitment/acquisition, onboarding, and career development of banking professionals within the assigned market(s). Coaches, mentors, and manages the performance of Banking Advisors to ensure individual and market goals are achieved while attaining noteworthy customer experience results. Monitors and manages team's adherence to AMG's risk and compliance policies and processes for the assigned market(s). Builds relationships and works closely with market and functional leaders as well as cross line of business partners to grow the Banking business and facilitate integrated business development opportunities and solutions for clients. Builds / manages a network of external partners to assist team in business development and client acquisition opportunities. Serves as subject matter expert for team and demonstrates technical expertise in sophisticated/complex banking and lending strategies. Manages individual relationship with key clients within assigned market(s) as needed. Directs and manages market(s) to ensure client satisfaction, client retention and expansion of sales revenue. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Book Of Business
• Client Satisfaction
• Customer Retentions
• Financial Management
• Financial Performance
• Portfolio Management
• Sales Process
• Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

• Leads growth of banking services within the assigned markets(s).
• Crafts and executes on the strategies to support business development within the market(s), aligned with AMG's business and financial priorities.
• Oversees the recruitment/acquisition, onboarding, and career development of banking professionals within the assigned market(s).
• Coaches, mentors, and manages the performance of Banking Advisors to ensure individual and market goals are achieved while attaining noteworthy customer experience results.
• Monitors and manages team's adherence to AMG's risk and compliance policies and processes for the assigned market(s).
• Builds relationships and works closely with market and functional leaders as well as cross line of business partners to grow the Banking business and facilitate integrated business development opportunities and solutions for clients.
• Builds / manages a network of external partners to assist team in business development and client acquisition opportunities.
• Serves as subject matter expert for team and demonstrates technical expertise in sophisticated/complex banking and lending strategies.
• Manages individual relationship with key clients within assigned market(s) as needed.
• Directs and manages market(s) to ensure client satisfaction, client retention and expansion of sales revenue.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level