Banking / Financial Customer Service Representative
TEKsystems•Tampa, FL
235d•$23 - $23
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About The Position
The Customer Experience Specialist I is an entry-level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The individual is a key contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD).
