Banking Center Relationship Banker 1

Webster Bank • Brockton, MA

403d • $38,480 - $47,840

About The Position

The Relationship Banker I role at Webster is designed to provide exceptional service to Banking Center customers while assisting the team in achieving sales, service, and operational goals. This position involves processing customer financial transactions and utilizing strong communication skills to understand customer needs, build trust, and optimize sales opportunities. The role emphasizes collaboration with various business segments to enhance customer relationships and support the bank's strategic objectives.

Requirements

• High school diploma/GED required; Associate's or Bachelor's degree preferred
• 2-3 years of customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule, including weekends and extended hours
• Self-starter and highly motivated
• Working knowledge of all products and services
• Keeps current with all systems used for branch transaction processing
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available
• Evaluates needs of clients and offers appropriate financial products and services through needs-based conversations to build and deepen relationships
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives
• Expected to achieve/exceed both individual and team goals in sales, service and operations
• Maintains compliance with Federal and State regulations as well as bank policies and procedures, meeting/exceeding branch audits and operations evaluation requirements.

Benefits

• Incentive compensation based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED