Banking Center Manager
About The Position
Ready to lead a branch where relationships matter, teammates support each other, and your leadership truly makes a difference? At MRV Banks, we’re not just running transactions — we’re helping neighbors, families, and local businesses move forward. As our Banking Center Manager , you’ll lead the daily operations, performance, and culture of the St. Charles branch while building meaningful connections in the community you serve. This is a hands-on leadership role for someone who enjoys coaching a team, solving problems, improving processes, and celebrating wins together. If you’re dependable, solution-oriented, and energized by helping both people and performance grow, you’ll feel right at home.
Requirements
- Several years of banking experience with strong knowledge of branch operations and retail products
- Prior leadership or supervisory experience
- Proven ability to coach, motivate, and develop others
- Strong understanding of compliance requirements (KYC/CIP, BSA/AML, operational standards)
- Excellent customer relationship and communication skills
- Organized, proactive, and confident decision-maker
- Comfortable with banking systems, digital tools, and Microsoft Office
- A reliable, consistent, “gets stuff done” mindset
- A heart for community and a desire to build long-term relationships
Nice To Haves
- Bachelor’s degree in Business, Finance, or related field preferred (or equivalent experience)
Responsibilities
- Lead all daily branch operations with a focus on accuracy, efficiency, security, and compliance
- Coach, mentor, and develop personal bankers and support staff
- Drive branch performance through sales, service, and relationship-building initiatives
- Create a welcoming, high-service environment where customers feel known and valued
- Resolve complex customer needs and support escalated situations with professionalism and care
- Monitor operational controls including cash management, audits, dual control procedures, and balancing
- Review branch reports and performance metrics; identify opportunities and take action to improve results
- Train and develop your team on products, systems, service standards, and compliance
- Partner with Lending, Operations, Marketing, and Compliance teams to support growth opportunities
- Build local connections through networking and community involvement
- Oversee staffing, scheduling, and workforce planning to ensure strong coverage and teamwork
- Champion digital banking tools and help customers and staff feel confident using them
- Promote a positive, accountable, and fun team culture aligned with our values
Benefits
- 11 Paid Holidays
- PTO – 22 days accrued paid time off
- Comprehensive Health, Dental, Vision & More (100% of employee premium paid for Health & Dental by bank)
- 401(k) with Employer Match
- Leadership development and growth opportunities
- Positive, team-oriented culture that values collaboration, accountability, and a little fun along the way
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Manager
