Banking Center Manager III

First Tennessee Bank • Gulfport, FL

228d

About The Position

This position is responsible for the overall sales, production, profitability and regulatory compliance of a banking center. It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service.

Requirements

• Bachelor's degree (B. A.) from four-year college or university; or 5 -10 years related experience and/or training; or equivalent combination of education and experience.
• Proficiency in Microsoft Office suite and Salesforce.

Responsibilities

• Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.
• Model and demonstrate First Horizon Bank (First power) culture.
• Promote a positive work culture by increasing and supporting associate engagement.
• Represent the company in a professional manner, including being involved in the local market/community through civic organizations or community groups.
• Implement and coach advice driven sales process.
• Provide one-on-one coaching, inspect, and recognize sales activities and behaviors.
• Establish and nurture relationships with key clients and partners to expand the client base.
• Proactively collaborate with and refer to key line of business partners to lead and promote effective One Team partnerships.
• Business development of market area through proactive sales calls, networking, and participation in local activities to achieve goals and priorities.
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Recruit, train, develop, and retain a high-performing Retail banking center team.
• Lead, grow, coach, and motivate associates to execute banking center routines effectively.
• Provide regular coaching, feedback, and performance evaluations to banking center team members.
• Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.
• Mentor less experienced Banking Center Managers.
• Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Implement effective risk management practices to minimize potential financial and operational risk.
• Lead and manage operational excellence for the banking center.
• Monitor operational metrics and implement improvements as needed.
• Partner with Retail Operations team to address operational concerns.
• Responsible for controlling operational and administrative expenses.
• Perform other job-related duties and special duties as assigned.

Benefits

• Medical with wellness incentives, dental, and vision.
• HSA with company match.
• Maternity and parental leave.
• Tuition reimbursement.
• Mentor program.
• 401(k) with 6% match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Management of Companies and Enterprises
• Education Level: Bachelor's degree