About The Position

Responsible for supervision, direction, and oversight of a growing Banking Center.  The position requires a strong emphasis on employee coaching and mentoring to achieve the deposit and growth goals of the branch as well as to foster future professional development of employees.

Requirements

  • Four (4) or more years of retail banking experience preferred.
  • Prior supervisory experience preferred.
  • Good PC skills--proficiency in Microsoft Word and Excel essential.
  • Ability to lead and motivate teams.
  • Ability to listen actively in order to identify client needs and/or concerns.
  • Ability to consistently deliver exceptional client service.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
  • Problem solving and analytical ability.
  • High degree of attention to detail.
  • Good written and verbal communication skills.
  • Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc.

Responsibilities

  • Responsible for assigned Banking Center(s) daily operations and profitability.
  • Conducts weekly/monthly branch sales meetings.
  • Administers bank policies, procedures and regulations to maintain effective branch operations minimizing risk to the bank.
  • Ensures losses and other risk issues are effectively managed, and financial losses are within acceptable guidelines, and all compliance requirements are met.
  • Supervises, coordinates, coaches and counsels staff activities to ensure achievement of assigned goals.
  • Uses customer, product and procedural knowledge to handle complex client transactions.
  • Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
  • Works with Regional President to set goals for referral programs with business units, insuring branch staff develops strong product and process knowledge.
  • Leads sales of bank products and services to build usage, cement relationships, and migrates customers to more appropriate channels.
  • Actively participates in team meetings, community events and organizations.
  • Represents the bank in local community organizations.
  • Regular and predictable attendance is an essential requirement of the position.
  • Responsible for the completion of all 1st Source University and compliance training related to the position.
  • Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
  • Performs all other duties as assigned.
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