Banking Center Manager II, Illinois Road Banking Center, Fort Wayne, IN

1st Source Bank•Fort Wayne, IN

3d•Onsite

About The Position

POSITION SUMMARY Responsible for directing and overseeing a Banking Center with 35-60 transactions, $15 - $40 million in deposits and $600,000 - $1.5 million in consumer loans. Ensures the branch team delivers high-level customer service and the branch is operationally sound.

Requirements

Four (4) or more years of retail banking experience preferred.
Prior supervisory experience preferred.
Good PC skills--proficiency in Microsoft Word and Excel essential.
Ability to lead and motivate teams.
Ability to listen actively in order to identify client needs and/or concerns.
Ability to consistently deliver exceptional client service.
Ability to handle multiple tasks in a fast-paced environment.
Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
Problem solving and analytical ability.
High degree of attention to detail.
Good written and verbal communication skills.
Ability to travel to all locations as well as ability to travel over night, as needed for meetings, projects, seminars, etc.

Responsibilities

Responsible for assigned Banking Center(s) daily operations and profitability.
Conducts weekly/monthly branch sales meetings.
Administers bank policies, procedures and regulations to maintain effective branch operations minimizing risk to the bank. Ensures losses and other risk issues are effectively managed, and financial losses are within acceptable guidelines, and all compliance requirements are met.
Supervises, coordinates, coaches and counsels staff activities to ensure achievement of assigned goals.
Uses customer, product and procedural knowledge to handle complex client transactions.
Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
Works with Regional President to set goals for referral programs with business units, insuring branch staff develops strong product and process knowledge.
Leads sales of bank products and services to build usage, cement relationships, and migrates customers to more appropriate channels.
Actively participates in team meetings, community events and organizations.
Represents the bank in local community organizations.
Regular and predictable attendance is an essential requirement of the position.
Responsible for the completion of all 1 Source University and compliance training related to the position.
Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
Performs all other duties as assigned.