Banking Center Manager I

Coastal Community Bank•Stanwood, WA

About The Position

The Banking Center Manager will maintain a high level of customer service and sales activities in the branch team to grow deposit base, increase market share and profitability. You will act as the day-to-day manager on site. Assist in the development of the branch sales and marketing plan. Assist in coaching and leading the branch team to success in meeting sales goals and objectives. Assist in meeting or exceeding established deposit goals, which include both business and consumer clients. Ensure individual sales activities are performed and goals are obtained as assigned by the management. Understand and model CCB’s core values and expert level of customer service to assist our customers in meeting their financial goals.

Requirements

Demonstrated ability to work within and develop a team environment
Strong analytical skills necessary to evaluate credit requests, prepare budgets and determine trends in a given marketplace.
Excellent interpersonal, verbal, and written communications skills
Ability to resolve complex problems with minimal guidance
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to proactively solicit new business
Ability to effectively present information and respond to questions from senior management, customers and employees.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule from.
Thorough knowledge of spreadsheet software, word processing software, and internet use.
Experience supervising a sales team.
Have the physical ability to make outbound calls in the market
Some commercial lending experience
Experience coaching employees on performance and career path
Degree from four-year College or university; or
Three to five years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Call on and build relationships with local individuals and companies to generate business to help meet bank and branch goals.
Oversee all operations of the branch to attain internal performance objectives for the branch, including deposits, loan goals and quality of branch audits.
Takes a leadership role in policy and procedural requirements to ensure operational, regulatory and security compliance.
Partner with the bank’s line of business partners on joint calls with RMs, Treasury Management, Merchant Services, and Investment Representative
Deepen and maintain existing customer relationships and train or coach other staff to do the same
Maintain an organized system for tracking and following up on customer needs
Facilitate an environment of successful teamwork by providing effective coaching and vision for branch staff.
Represent the Bank to the community through excellent customer relations and community involvement.
Facilitate depository services, commercial loans and other ancillary services for clients as needed
Provides onsite leadership, motivation, and direction for branch staff.
Oversee interviewing, hiring, and training new employees; planning, assigning, and directing work flow; rewarding, coaching and counseling employees; addressing complaints and resolving problems.
Oversee the performance evaluation process and recommend salary adjustments to Senior Management.
Compliance with all regulatory requirements
Other duties may be assigned

Benefits

Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.
Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.
Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.
Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.
Long-Term (LTD)/Short-Term Disability (STD): Income protection in the event of a long-term illness or injury.
Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.
401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.
Paid Time Off: Generous vacation and sick leave policies to support your time away from work.
Holidays: Enjoy 11 paid holidays throughout the year.