Banking Center Assistant Manager - Avon, CT

PeoplesBank • Avon, CT

1d • Onsite

About The Position

As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch Avon, CT

Requirements

• Bachelor’s Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience
• Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined
• Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.
• Knowledge of MS Office, including Word, Excel
• Ability to use basic computer skills to enter / retrieve data
• Excellent verbal and written communication skills
• Excellent math and accounting skills
• Excellent personal and professional leadership skills
• Understanding of banking regulatory matters and procedures for proper operation
• Ability to perform various banking procedures and operations
• Ability to remain professional and composed under pressure

Responsibilities

• Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth.
• Customer Experience: Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction.
• Operations Management: Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards.
• Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth.
• Community Engagement: Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level