Banking Associate- Easton, PA (30 hours)

TD Bank • Easton, PA

385d • $45,760 - $57,720

About The Position

The Banking Associate at TD Bank plays a crucial role in delivering exceptional customer service and support at a store location. This position is responsible for processing banking transactions, opening new accounts, and providing educational guidance on banking products and services to help customers achieve their financial goals. The role emphasizes building trust and relationships with customers through consultative support and proactive insights.

Requirements

• High school diploma or GED.
• 1 year of customer service experience, preferably in banking or related fields.
• Strong organizational skills to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Proficient in Microsoft Office applications.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

• Teller experience preferred.
• Notary License preferred.

Responsibilities

• Process customer transactions accurately and efficiently.
• Open new accounts and educate customers on banking products and services.
• Provide consultative support and financial advice to customers.
• Utilize TD's systems to engage with customers and deepen relationships.
• Identify customer financial needs and promote relevant products and services.
• Manage customer interactions on the teller line and platform as needed.
• Engage in lead management activities to attract and retain customers.
• Ensure compliance with internal and external audit and regulatory requirements.

Benefits

• Competitive salary range of $22.00 - $27.75 USD per hour.
• Opportunities for career development and skill enhancement.
• Health and well-being benefits.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees