Banker

Harmons•St. George, UT

3d•Onsite

About The Position

The purpose of this position is to ensure Harmons’ customers leave the store with a positive experience. This person will be processing refunds, answering phones, providing postal services, processing money orders, filling balloon orders, cashing checks, registering Foodie Club Cards, etc. This person will also provide exceptional customer service.

Requirements

Basic math skills used for making change
10-key skills
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills to effectively and efficiently communicate with customers and fellow associates
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, consistent and forward focused
Ability to work weekends, evenings and holidays

Nice To Haves

A high school diploma or GED preferred

Responsibilities

Follows established departmental and store policies and procedures
Ensures the cleanliness and sanitation of all Guest Services areas
Stocks Guest Services with needed supplies
Counts the Guest Services in and out; counts cash, postage, and other inventory at the beginning and end of each day
Prepares new tills for the next day
Rolls loose coins and sorts cash
Prepares cash and checks for deposit
Provides loans to cashiers
Processes refunds
Performs a full range of postal services
Registers Foodie Club Cards and trouble shoots problems/errors in registration, ensuring every customer is signed-up correctly
Answers phones, sends and receives faxes, makes copies
Responsible for accurately processing money orders and other Western Union services and guarding against fraudulent activity
Cashes payroll checks
Sells balloons, hunting and fishing licenses, movie tickets, etc.
Provides and tracks shrink guns and bean hats to associates
Scans items as quickly and accurately as possible
Ensures pricing accuracy for items that are scanned
Handles money and gives accurate change to ensure a balanced till at the end of their shift
Provides exceptional customer service to every customer
Answers customer questions and assists customers with finding items throughout the store
Understands and applies Harmons’ policies for checks, gift cards, WIC checks, etc.
Assists as needed to ensure the success of the store as a whole
Assists with “go-backs.”
Performs other job-related duties as assigned.