Banker Supervisor

Banner Bank • Riverside, CA

8d • $22 - $30

About The Position

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.

With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Join a team where your leadership, client service mindset, and commitment to doing what’s right truly matter. As a Banker Supervisor, you’ll help create a welcoming environment for our clients while supporting the success and growth of your branch team. This role blends people leadership, operational excellence, and meaningful client engagement to help individuals and businesses reach their financial goals.

Requirements

• You have a High School Diploma or GED (Required).
• You have 6 or more years of teller experience, including sales experience with established goals (Required).
• You have experience leading a project, process, or team (Required).
• An equivalent combination of education and experience can be considered in lieu of a degree.

Nice To Haves

• You bring strong knowledge of retail banking products, policies, documentation, and systems.
• You communicate clearly and professionally, both verbally and in writing, and use excellent phone and email etiquette.
• You excel at client service, relationship building, and creating a positive experience for others.
• You’re confident in selling, cross‑selling, and referring solutions that support client needs.
• You bring strong mathematical, problem‑solving, and negotiation skills.
• You can analyze client credit data and related financial details with accuracy.
• You thrive in financial, sales-oriented environments and enjoy helping clients achieve their goals.
• You’re comfortable lifting and moving objects up to 25 pounds.

Responsibilities

• Process routine financial transactions such as deposits, withdrawals, check cashing, and loan payments with accuracy and care.
• Balance your cash drawer daily while maintaining strong attention to detail.
• Act as a leader in sales, operations, and client service within the branch.
• Support the Branch Manager or Client Service Manager by training, mentoring, and coaching the teller team.
• Complete operational tasks on time while adhering to policies and procedures to minimize risk.
• Engage in proactive discussions with clients to understand their current and future financial needs.
• Present tailored financial solutions and refer clients to other specialists as appropriate.
• Resolve client questions and troubleshoot account-related issues.
• Build and maintain thorough knowledge of operational processes and compliance requirements.
• Model and ensure adherence to policies, security standards, and regulatory expectations.

Benefits

• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED