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Blue Foundry Bank - Jersey City, NJ
posted 4 days ago
About the position
The Banker provides customers with exceptional financial support and advice while ensuring the highest levels of service delivery. In this role you will conduct all retail banking financial transactions and cross-sells bank products and services with the goal of deepening relationships. Leveraging the bank's service and sales culture and increasing customer engagement is tantamount to the success of the Universal Associate Banker. The right person for this role is professional and capable of working face-to-face with customers to address complex financial needs and technologically savvy as it relates to bank services.
Responsibilities
- Consistently provides quality customer service by demonstrating our service/sales relationship building behaviors.
- Evaluates and identifies financial needs and presents appropriate products/services to meet those needs.
- Opens new accounts and related products/services (e.g., debit card, direct deposit, etc.).
- Processes all financial transactions (e.g., cash/check deposits, withdrawals, etc.).
- Participates in branch activities and events planned by Branch Management.
- Focus on achieving individual and team goals.
- Performs all teller related duties, including managing a cash box, replenishing cash in ATM/ITM's, maintaining adequate supplies for customer use, conducting monthly audits, and related activities.
- Keen attention to all activities related to the processing of various types of accounts and ensures compliance with applicable regulations, policies, and procedures.
- Competently and confidently teaches and demonstrates self-service options to customers.
- Addresses internal and external inquiries relating to bank products and services, transactions, and policies and procedures.
- Maintains confidentiality of customer information by complying with the Privacy Policy; complies with established policies and procedures when responding to inquiries and requests.
- Promotes the security and safety of all employees and customers by complying with the Security Program.
- Assists customers with entry to their safe deposit boxes, ensuring strict adherence to all bank policies and procedures.
- Participates in business development efforts as assigned.
- Assists in other areas of the bank/branch as required.
