Bank Services Representative - Concord (North Main St) Office

Bank Of New Hampshire • Concord, NH

121d

About The Position

We re looking for a dedicated Bank Services Representative to provide outstanding customer service and support as part of our Concord , NH (North Main Street) retail banking team. You ll play a vital role in building long-lasting relationships with customers while ensuring smooth and accurate financial transactions. If you re passionate about customer service and looking for an opportunity to grow professionally in a dynamic team environment, we d love to meet you!

Requirements

• High School Diploma or equivalent required.
• Prior experience in cash handling, sales, customer service, or banking is a plus.
• Must have knowledge and experience with computer programs used throughout the course of the workday.
• Strong communication skills with the ability to interact professionally with customers and teammates.
• A commitment to accuracy, organization, and attention to detail.
• Ability to work independently and as part of a team in a fast-paced setting.
• A proactive approach to learning and personal development.

Responsibilities

• Process a variety of financial transactions with accuracy, including deposits, withdrawals, loan payments, and check cashing.
• Handle cash balancing and financial transactions with care to minimize errors.
• Open and maintain retail deposit accounts, ensuring accuracy in all account-related tasks such as signature cards and address changes.
• Support overall office functions to ensure smooth daily operations.
• Deliver top-notch service to existing and prospective customers, fostering trust and creating lasting professional relationships.
• Act as a knowledgeable resource for customer inquiries regarding bank products and services.
• Maintain a positive and approachable demeanor while assisting customers at the Bank Services Representative window.
• Stay up-to-date with bank policies, products, services, and industry regulations to ensure all operations meet legal and regulatory standards.
• Participate in ongoing training to enhance your skills, including understanding federal and state regulations and compliance procedures.
• Adhere to all relevant banking laws, including the Bank Secrecy Act and FinCEN Regulations.

Benefits

• Competitive compensation and benefits package.
• Annual Incentive Compensation (bonus) Plan.
• 401(k) with 50% match on the first 6% of eligible earnings.
• Generous paid time off.
• Paid time off for community service.
• Tuition Reimbursement.
• Opportunities for professional growth and career advancement.
• Supportive team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED