BMO-posted 3 months ago
$57,500 - $106,500/Yr
Full-time • Mid Level
Broomfield, CO
Credit Intermediation and Related Activities

The Bank Manager position at BMO in Broomfield, CO, involves guiding, directing, and coaching employees to deliver exceptional service to customers and prospects. The role requires understanding customer needs to provide sales and service that align with their financial objectives. The Bank Manager will advise customers on products and strategies, make referrals to other business groups, and support sales and customer service activities to meet strategic goals while complying with legal and regulatory requirements. This position also acts as an originator of consumer loans and requires federal registration with the Nationwide Mortgage Licensing System and Registry. A criminal background review and credit history evaluation will be necessary for this role. The Bank Manager fosters a culture aligned with BMO's purpose and values, ensuring diversity and inclusion, and builds interdependent teams that collaborate across functional groups. Responsibilities include developing and executing a branch business plan, conducting sales calls, maintaining customer relationships, resolving customer issues, and ensuring compliance with bank policies. The role also involves monitoring sales performance, implementing new programs, and providing technical training to branch employees.

  • Guide, direct, and coach employees to deliver exceptional service.
  • Understand customer needs to provide appropriate sales and service.
  • Advise customers on products and strategies that meet their financial objectives.
  • Make referrals to other business groups.
  • Support sales and customer service activities to meet strategic goals.
  • Act as an originator of consumer loans.
  • Foster a culture aligned with BMO's purpose and values.
  • Develop and execute a branch business plan.
  • Conduct sales calls and establish a personal referral network.
  • Maintain relationships with key branch customers.
  • Resolve customer-related issues.
  • Monitor sales and service performance against plans.
  • Lead the implementation of new programs and processes.
  • Provide technical training and support to branch employees.
  • Typically between 4 - 6 years of relevant experience.
  • Post-secondary degree in a related field or equivalent combination of education and experience.
  • Previous supervisory or management experience preferred.
  • In-depth knowledge of retail banking products and services.
  • Advanced knowledge of competitive marketplace and trends.
  • Working knowledge of branch operational processes and policies.
  • Technical proficiency gained through education and/or business experience.
  • In-depth verbal and written communication skills.
  • In-depth collaboration and team skills.
  • In-depth analytical and problem-solving skills.
  • In-depth influence skills.
  • In-depth data-driven decision-making skills.
  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
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