Bank Customer Information Management Specialist II

Stifel • St. Louis, MO

1d

About The Position

The Bank Customer Information Management (CIM) Specialist II supports customer onboarding operations by reviewing documentation, resolving exceptions, and maintaining accurate records. This role works closely with internal teams to ensure efficient processes and adherence to established procedures.

Requirements

• Client-focused approach with strong attention to detail.
• Ability to interpret compliance requirements and apply them to operational processes.
• Strong organizational skills and accuracy in data entry.
• Effective communication skills for working with internal teams.
• Ability to learn bank systems and compliance tools quickly.
• Minimum Required: High School degree or equivalent.
• Minimum Required: 2+ years' in banking, finance, or a compliance-related field.
• Minimum Required: None.
• Proficiency in Microsoft Office.

Responsibilities

• Review and verify customer documentation for accuracy and completeness.
• Log, track, and resolve CIM exceptions in coordination with internal teams.
• Provide guidance to staff on CIM documentation requirements and processes.
• Maintain accurate electronic and paper records in compliance with retention standards.
• Assist with periodic audits and testing to ensure compliance with internal controls.
• Stay current on CIM policies and regulatory updates.

Benefits

• comprehensive benefits package to include health, dental and vision care
• 401k
• wellness initiatives
• life insurance
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED