Bank Call Center Team Manager
Everbank•Lewisville, TX
399d•$66,100 - $89,500•Hybrid
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About The Position
The Bank Call Center Team Manager at EverBank N.A. is responsible for overseeing a small customer support team, focusing on improving service quality, achieving customer care goals, and enhancing client relationships with the contact center. This role involves establishing work procedures, organizing training programs, and managing team performance to ensure exceptional customer service delivery.
