Bank Assistant Branch Manager II

Availa Bank•Council Bluffs, IA

32d•Onsite

About The Position

EEO Employer Availa Bank believes our people make a difference, and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. This is not a remote position. BANK ASSISTANT BRANCH MANAGER II POSITION SUMMARY Areas of responsibility for this position are: Creating/mentoring an advisory-focused team to support customer growth. In conjunction with the Branch Manager, maintains the operational soundness of the branch in accordance with policies and procedures, and federal/state regulations. The Assistant Branch Manager II is also responsible for overseeing and performing Universal Banker I, Universal Banker II, and Universal Banker III duties. The Assistant Branch Manager II may also act as Branch Manager in the Branch Manager’s absence.

Requirements

High school diploma or equivalent required
One to three years of banking or cash handling experience
Leadership/people management experience
Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required
Strong math skills; add, subtract, multiply, and divide in all units of measure
Exceptional oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
Exceptional organizational and time management skills; ability to function well in a fast-paced environment
Maintain a complete understanding of regulatory and compliance policies and procedures
Demonstrate a “lead by example” mentality
Be able to work flexible hours and shifts
Travel to/from and work in multiple locations

Responsibilities

Complete scheduling for all Universal Bankers
Supervise and provide work direction to assigned Universal Banker staff
Perform cash drawer audits, conduct performance appraisals, and facilitate new employee training and/or mentoring
Provide expert advice on a variety of banking products, including complex accounts, personal accounts, business accounts, and consumer loans
Develop, coach, and mentor Universal Bankers in production and growth-related activities
Attract business and consumer relationships through internal and external sales and customer service strategies
Identify business opportunities and drive customer acquisition through outbound business prospecting, networking, and referrals
Perform Universal Banker I, II, and III duties, including consumer lending
Monitor market trends and competitor activities to inform business strategies
Serve as a point of contact/have working knowledge of troubleshooting and servicing coin machines, money handling machines, ATMs/ITMs, and mechanics of the drive-up equipment (as applicable in each location)
Maintain an open level of communication with the Branch Manager, Regional Retail Leader, and/or Market President
Assist with more complex customer issues
Assist Retail leaders with other duties as needed