Bank Admin- $24/hr - Weekly Pay

TEKsystems•Honolulu, HI

7d•$24 - $28•Onsite

About The Position

We are seeking a professional and detail-oriented Bank Administrative Call Center Representative to join our team on-site in Honolulu. This position supports bank operations by handling escalated customer calls, performing administrative duties, and ensuring strict adherence to banking regulations, confidentiality standards, and internal policies.

Requirements

Bachelor’s degree in a business-related field, or equivalent combination of education and experience, required
Prior call center experience, preferably within a bank or financial institution, including handling escalated calls
Administrative or office experience required, preferably in a banking, financial, or professional services environment
Familiarity with banking or financial technology systems
Strong written and verbal communication skills
Proven ability to handle confidential financial information with discretion
High attention to detail with excellent follow-through
Ability to work effectively under pressure and manage multiple deadlines
Strong time management and organizational skills
Flexible and adaptable to work various hours, days, including weekends and holidays as needed

Responsibilities

Handle escalated customer service calls related to bank accounts, transactions, and services, resolving complex issues promptly and professionally
Perform administrative and clerical functions, including documentation, data entry, record maintenance, and follow-up
Maintain strict confidentiality of customer and bank information in accordance with banking regulations and internal policies
Exercise sound judgment when handling sensitive financial and customer matters
Ensure compliance with all bank policies, procedures, and regulatory requirements
Collaborate with branch and call center team members to meet service goals and deadlines
Accurately document call interactions and administrative actions in banking systems