Balancing Coordinator

VictaulicBoston, MA
8d$50,000 - $55,000Remote

About The Position

The Balancing Coordinator will complete administrative and order management responsibilities related to the Victaulic HVAC hydronic/balancing solutions. This will be accomplished by working closely with the direct outside sales team and sales management.

Requirements

  • Possess proficient skills with Microsoft Office products including: Word, Excel, Access, & Project.
  • Demonstrated technical aptitude
  • Strong attention to detail.
  • Excellent communication skills - written and oral.
  • Ability to be patient, professional and courteous.
  • Must be goal oriented, reliable, self-motivated and able to multi-task effectively.
  • Willing to be flexible in schedule and work occasional overtime.

Nice To Haves

  • Bachelor's Degree a plus.
  • Experience and understanding of Visual Basic language a plus.
  • Project management skills a plus.

Responsibilities

  • Act as liaison between sales and internal customer care providing professional and proper responses to all Balancing and order related inquiries.
  • Serve as subject matter expert for Balancing quotes and order entry process.
  • Prepare and issue standard and special product quotations, including priced on application quotes, conforming to pricing guidelines.
  • Using koil kit configurator and kk tool quoting.
  • Perform all quote/order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including maintenance of orders as required.
  • Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
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