PT Overnight Bakery Weekends- 3am-11am- #10731

Clark Holdings Inc. / Tim Hortons•Village of Williamsville, NY

1d•Onsite

About The Position

The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service.

Responsibilities

Ensure that our bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards.
Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from.
Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You.
Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards.
Support speed of service targets by working efficiently to fill orders and meet guests' needs.
Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction.
Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials.
Monitor inventory of bakery products in the fridge and freezer and prepare products as needed.
Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
Respond to showcase and product needs communicated by the Restaurant Front.
Assist in serving guests in the Restaurant Front when necessary.
Regularly monitor and record temperatures of required products, fridges, and freezers.
Adhere to all restaurant policies, procedures, and standards.
Maintain a clean and organized kitchen to ensure a ready-for-rush periods and timely service.
Work in compliance with occupational health and safety legislation.
Follow safe work practices and procedures.
Use personal protective equipment or clothing as required.
Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
Operate equipment and machinery safely to ensure the well-being of everyone.