Bakery Sales Associate
About The Position
GENERAL PURPOSE: The purpose of this position is to sell Harmons’ fresh bakery items by giving remarkable customer service. This person will educate customers about our bakery products and assist them in choosing the right one for their needs. This person will package and label product, fill shelves and cases, pan product for the next day’s needs, proof and bake product, and provide exceptional customer service. ESSENTIAL DUTIES & RESPONSIBILITIES: Follows established departmental and store policies and procedures Ensures the quality and freshness of all products and services the bakery provides Responsible for maintaining the appropriate product assortment and inventory levels for the bakery Confirms pricing accuracy and signage for all products, paying particular attention to ad items Ensures the bakery is cleaned and sanitized daily and meets the company standards for appearance Assists customers with cake and special orders Washes and puts away bowls, pans, and baking trays Delivers excellent customer service to all customers Accurately packages and labels bakery products Fills shelves and cases with product Re-stocks the bakery department and helps sort and put away bakery products when deliveries come in Minimizes waste in the department by following production sheets, watching code dates, and appropriately rotating items Assists managers, bakers, cake decorators, and artisan bakers as needed MARGINIAL DUTIES & RESPONSIBILITIES: Mixes and scoops cookies Proofs and bakes items Assists customers by writing on cakes Performs other job-related duties as assigned.
Requirements
- Ability to operate machinery including a label machine, oven, and proof box
- Current Food Handler’s Permit
- Must enjoy working with and handling bakery products
- Should have a passion for pastries and other bakery items and enjoy eating them
- Ability to interpret policies and procedures
- Excellent organization and planning skills
- Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
- Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
- Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
- Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
- Ability to work weekends, evenings, and holidays
Responsibilities
- Follows established departmental and store policies and procedures
- Ensures the quality and freshness of all products and services the bakery provides
- Responsible for maintaining the appropriate product assortment and inventory levels for the bakery
- Confirms pricing accuracy and signage for all products, paying particular attention to ad items
- Ensures the bakery is cleaned and sanitized daily and meets the company standards for appearance
- Assists customers with cake and special orders
- Washes and puts away bowls, pans, and baking trays
- Delivers excellent customer service to all customers
- Accurately packages and labels bakery products
- Fills shelves and cases with product
- Re-stocks the bakery department and helps sort and put away bakery products when deliveries come in
- Minimizes waste in the department by following production sheets, watching code dates, and appropriately rotating items
- Assists managers, bakers, cake decorators, and artisan bakers as needed
- Mixes and scoops cookies
- Proofs and bakes items
- Assists customers by writing on cakes
- Performs other job-related duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
