Bakery Merchandiser

Festival Foods • Portage, WI

21h • Onsite

About The Position

Are you passionate about pastry and creating visually stunning displays? Do you have a love for food service and delivering top-notch customer service? As a Bakery Merchandiser, you’ll play a vital role in ensuring our bakery department is always stocked with fresh, delicious products, offering an exceptional shopping experience for our customers. Join our team and help us exceed guest expectations with your attention to detail and commitment to quality. Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences.

Requirements

• Customer Service Skills: Ability to provide excellent customer service and work effectively with both guests and team members.
• Food Service and Merchandising Expertise: Knowledge of the retail food business, particularly in bakery operations, and strong merchandising skills to create appealing displays.
• Safety Awareness: Comprehensive understanding of safety requirements and company safety policies, with the ability to apply on-the-job safety training.
• Standing for extended periods of time (60% of time)
• Lifting up to 50 pounds on an occasional basis (20% of time)
• Frequently near moving machinery (50% of time)
• Occasional exposure to extreme temperatures (20% of time)
• Prolonged exposure to computer monitors (30% of time)

Responsibilities

• Deliver Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Maintain Excellence: Ensure all department standards are consistently met on the Bakery department sales floor. Monitor the sales floor conditions and take prompt action to address any opportunities for improvement.
• Collaborate and Communicate: Work closely with the Bakery Manager, bakers, and other associates to maintain high standards and go above and beyond to exceed guest expectations.
• Keep it Fresh: Ensure that everything in the bakery department, from pastries to breads, is fresh and fully stocked. Build and move displays as needed to create eye-catching presentations that showcase our delicious products.
• Offer Assistance: Assist guests in finding the items they’re looking for, taking orders for cakes and special pastry requests, and offering exceptional customer service with a smile. Handle phone inquiries professionally and support your team with packaging, labeling, and rotating products.
• Stay Organized: Replenish supplies, maintain food safety logs, and contribute to the overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and the sales floor as needed.
• Ensure Quality: Meet all quality standards, including quantity expectations at 100% by 10 am and 5 pm. Maintain regular, timely attendance, and ensure adequate notice is given for occasional absences.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team: Other duties as assigned.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed