Bakery Manager

Southeastern Grocers • Holiday, FL

293d

About The Position

The Bakery Manager is responsible for managing the daily operations of the bakery department, ensuring customer satisfaction and loyalty through consistent and compliant operating conditions. This role involves providing fresh and appealing products, delivering courteous and knowledgeable service, and executing merchandising plans while being mindful of standards, product levels, shrink, and sales trends. The manager supervises, trains, and develops team members, fostering an inclusive environment that values diversity. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.

Requirements

• High School / GED required.
• 3 - 6 years of relevant experience.
• 1 - 5 years of supervisory experience.
• Must be 18 years of age.
• Authorization to work in the United States.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.
• Knowledge of basic math.
• Ability to operate bakery equipment according to company guidelines.
• Ability to perform basic cake decorating and baking skills.
• Proficient with computer applications used in operating the department.
• Possession of Food Safety Certification or ability to obtain within 180 days.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Create an environment that enables customers to feel welcome and appreciated.
• Ensure the department is merchandised per plan and meets company expectations for product availability, freshness, quality, and value.
• Train department associates on freshness, inventory levels, stocking, and ordering.
• Fulfill customer requests and special orders.
• Promote trust and respect among associates through collaboration and communication.
• Establish goals for merchandising, sales, and profits.
• Develop adequate scheduling to manage customer volume.
• Complete daily and weekly administrative tasks.
• Maintain awareness of inventory/stocking conditions and report discrepancies.
• Review and inspect products for quality and freshness.
• Plan and organize the inventory process.
• Ensure compliance with safety and food handling practices.
• Execute product recalls and withdrawals in a timely manner.
• Cultivate a culture of safety within the store.

Benefits

• Full-time position with opportunities for advancement.
• Inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED