The Bakery Manager reports to the Store Manager(s) and has direct responsibility for the day-to-day operation of the Bakery Department at their location. Key Accountabilities: Top Line Bakery Sales and the bottom-line Profitability of the Bakery Department. Bakery Team Leadership and a champion for "Putting People First" Employee Relations, by establishing, developing, training and maintaining exceptional customer service by all Bakery employees. Job Functions: Works cooperatively with Bakery Category Manager, and reports to the store managers to develop and deliver a variety of offerings that "WOW" our customers. Aligns staffing with an emphasis on recruitment and retention to meet Bakery's operational needs while making best use of Bakery labor as forecast or budgeted. Works proactively with the Store Management Team to promote our Bakery offerings to potential customers using a variety of direct and indirect marketing methods and sales techniques. Is seen as the Bakery Customer's advocate - someone who can make our product "special" - by meeting and exceeding customer expectations every time. Organizes custom orders and promotional items, through effective communications, record keeping, checklists and follow-through. Stays knowledgeable of our Bakery competitors; identifies ways to build a competitive edge. Is knowledgeable about Buehler's personnel policies and procedures, and federal and state labor laws, and sees that they are administered properly. Plans ahead for seasonal changes, holidays, special events and promotions, with particular emphasis on organization and making the most of each opportunity. Proactive in defining and resolving both employee and customer issues; communicates well with Store leadership, associates, customers, subordinates, and others. Performs related duties as required or assigned. We think you'd be great for this role if you embody the 6 Characteristics of a great Buehler's teammate: People Minded Enjoy working in a teamwork environment Enjoy managing and making sure everything runs smoothly Value positivity and friendliness; is dependable and reliable Enjoy training and coaching employees Enjoy being a Leader Able to provide recognition to team Customer Minded Commit to serving our customers and making each meal special Product Minded Commit to preparing product to meet our customers' expectations Stable Minded Manage stress and keep your composure when it gets busy, during special holidays (Thanksgiving, Christmas and many others) as well as preparing for large or multiple catered events Detailed Minded Work with minimal supervision while being highly productive Manage projects efficiently Able to delegate tasks effectively Open Minded Provide flexibility with your schedule to accommodate customer demand Accommodate staffing needs by having the ability to work some weekends Understand that this is not designed to cover all the duties that are required, and there may be changes to your duties or responsibilities without notice Our legal team wants you to know what's required for this role: Attain at least 21 years of age. Able to occasionally be required to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50# - and occasionally 80# . This role requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Able to work within our kitchen environment that includes equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives …so frequently you will be exposed to heat, steam, fire and noise. Reasonable accommodations may be made to enable individual with disability to perform the essential functions. Extra Awesome: Previous Management Experience or familiarity with Bakery Department Operations Additional position details: Non - Exempt position while training 40 Hours a week - Store hours and some weekends Upon completion of training the position will change to a Salaried Exempt 45 hour per week role
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
51-100 employees