Bakery Manager

Albertsons•Burlington, WA

1d•Onsite

About The Position

The Bakery Manager provides direct leadership to bakery department crew members, encompassing planning, assigning work, conducting performance evaluations, coaching, discipline, training, and development. This role involves actively participating in, training, and mentoring crew members to enthusiastically demonstrate, educate, and sell in-store bakery products. The manager oversees the training process for new hires, including onboarding and department-specific training, and handles documentation for Human Resources. Daily team huddles are conducted to communicate sales goals and reinforce guest service expectations. Operational responsibilities include ordering ingredients and supplies, receiving and organizing inventory, and preparing scratch bakery products through various baking processes. The manager may also be involved in production cake decorating. Key management duties include writing daily plans and weekly schedules, executing bakery programs and corporate promotions in coordination with the Bakery Sales Manager, and controlling inventory to maintain consistent margins and product freshness. The role also covers POS maintenance, accurate record-keeping for damaged merchandise, and ensuring compliance with food and workplace safety regulations. The manager is expected to acquire broad product knowledge, stay updated on promotions, and foster a collaborative team environment. The position requires working in a store that operates seven days a week, potentially involving weekend, holiday, and various shift work.

Requirements

2 years of department management experience or equivalent bakery/culinary education or experience.
Required months of experience equal to journey-person level baking.
Knowledge of fundamental management concepts, practices and procedures related to food service, merchandising and retail operations.
Expert knowledge of all products carried in the department including willingness to taste and evaluate in-store bakery products.
Ability to follow instructions and procedures for proper handling of knives, hand tools and other production baking machinery.
Strong work ethic with ability to follow instructions and procedures applying effective time management skills.
Ability to comprehend, interpret and analyze instructions, correspondence, government regulations, financial reports, legal documents, packing lists, manifests, pick sheets/fulfillment orders, inventory count sheets, movement/volume reports.
Proven success with mentoring, motivating and leading a team.
Math skills necessary, but not limited to: the ability to add, subtract, multiply and divide, follow recipes, gross margins, markup and percentages, analyzing variance, completing reports, budgeting labor and sales, completing sales transactions and calculating discounts.
Ability to use Microsoft Office suite.
Excellent communicator with ability to professionally and courteously interact with guests, crew members, store management team, corporate sales managers and leadership.
Ability to work with cleaning chemicals and detergents in order to clean and sanitize tools using without allergic reaction.
Ability to work around food ingredients, produce and spices without allergic reaction.
Must be at least 18 years of age due to equipment use and work environment.
Current State Food Handler’s Permit must be maintained.

Nice To Haves

Culinary Arts, Baking/Pastry or business management degree preferred.

Responsibilities

Provides direct leadership to bakery department crew members including: planning and assigning work, conducting performance evaluations, coaching sessions and administering discipline when needed, providing training and development opportunities, rewarding crew members, addressing complaints and resolving problems.
Actively participates, trains and mentors bakery department crew members to enthusiastically demonstrate, educate and sell in-store bakery products.
Manages training process for all new bakery crew members through their probationary period including completion of onboarding activities and department specific training videos on the in-house LMS.
Completes and submits documentation to Human Resources including Fresh Sheets and New Hire Training Guides.
Conducts daily team huddles during each shift in order to communicate sales goals and to reinforce guest service expectations with all bakery department crew members.
Writes and places orders for all ingredients, products and supplies.
Checks in order when load is received and dates, stocks and organizes all dry storage, freezers and coolers.
Prepares in-store scratch bakery products for sale by mixing, weighing, scaling, kneading, proofing, donut frying and baking/finishing products following established department and company policies and procedures.
Additionally, may be involved in production cake decorating requiring icing and decorating special occasion cakes and other specialty desserts on an as needed basis.
Writes daily plans and weekly work schedules that anticipate the needs of the business.
Ensures execution of all in-store bakery programs and corporate promotions at store level by working directly with the Bakery Sales Manager on product selection and mix.
Controls and maintains inventory following FIFO principles in order to achieve consistent margin.
Responsible for rotation of merchandise and maintenance of displays ensuring our products meet our freshness guarantee at all times.
Coordinates validation, item authorization, sign making and all in-store bakery department related POS maintenance.
Ensures that all displays are properly stocked.
Maintains accurate records for damaged/spoiled merchandise in accordance with company policies and procedures.
Complies with all food and workplace safety rules and regulations.
Ensures safety, cleanliness, and sanitation of work area and equipment.
Works towards acquiring product knowledge within all departments in order to respond to guest questions and provide informative information about merchandise.
Stays updated on weekly specials, coupons and other company promotions that encourage an environment that delights our guests.
Works in and cultivates a team oriented work environment that inspires collaboration and cooperation.