Bakery Manager

Walt Churchill's Market•Perrysburg, OH

just now

About The Position

Walt Churchill's Market is hiring a Full-Time Bakery Manager for our Perrysburg, OH location. If you LOVE great food, deliver consistent QUALITY, RESPECT your co-workers, CARE about customers, and maintain a SAFE and CLEAN work environment, we want to talk to you! Job Summary: The Bakery Manager reports to the Store Manager and is responsible for the overall success of the Bakery including the baking, decorating, sales, and merchandising operations. The Bakery Manager will motivate and manage the Bakery staff, clearly communicate objectives to ensure quality products are being produced, uphold health and safety standards, verify customer orders are fulfilled, and ensure product shelf life is accurate to generate sales.

Requirements

Management experience in a bakery, restaurant, or retail setting
Passion for producing and selling quality baked goods
Moderate computer skills, including email, Excel, Word, Outlook, and online ordering systems
Great multitasking, organizational, communication, and customer service skills
Comfortable working with the public and greeting, speaking with, and assisting customers
Attention to detail, ensuring duties are completed correctly and on time
Leadership, sales, and merchandising skills
Must be at least 18 years of age
High school diploma/GED
ServSafe/Food Safety Certification or willingness to obtain one
Prolonged periods of standing, walking, twisting, lifting, bending, and reaching
Occasional instances of pushing, pulling, and squatting
Must be able to frequently lift 10-30 pounds and occasionally lift up to 50 pounds
Ability to withstanding working in both hot and cold environments, e.g. the Bakery Department and walk-in freezer

Nice To Haves

Culinary education (classes, certification, or degree) is a plus

Responsibilities

Provide exceptional customer service in all areas and uphold the same standards for all Bakery Department staff
Work with the Assistant Bakery Manager in effectively training and educating new Bakery employees to ensure new hires are successful in their position and as a team member
Maintain a clean, organized, and well-stocked department
Ensure proper rotation of all department products
Ensure Bakery product quality by following WCM’s recipes
Work with the Assistant Bakery Manager in controlling production numbers and costs, including ordering product, tracking shrink, managing inventory, and optimizing products
Responsible for leading the department’s Quarterly Inventory
Customer service management; includes properly handling customer issues and using problem-solving skills to ensure all WCM customers have an excellent experience
Strategically merchandise and track sales to meet customer demand and increase profits
Participate in or lead special events and holidays
Create schedules for all Bakery employees, not exceeding the maximum sales per labor hours
Ensure compliance with safety and sanitation standards mandated by government regulations
Maintain and ensure cleanliness of all Bakery equipment, placing service calls as needed
Monitor staff progress, providing regular feedback regarding their performance and any areas of improvement. This includes completing annual Employee Performance Evaluations
Coach employees to meet expectations. When coaching fails, address and document disciplinary action, having consulted store manager and/or Human Resources before meeting with employee
Interview Bakery candidates and work with the Store Manager to make hiring decisions
Maintain timely email, phone, and in-person communication with vendors, customers, and co-workers
Participate in meetings with vendors and department managers, including but not limited to: weekly store management meetings, marketing meetings, and quarterly financial reviews
Review weekly invoices
Attend trade shows and trainings as directed by upper management
The Perrysburg Bakery Manager will communicate regularly with the Briarfield Bakery Manager to supply product to the Briarfield store as ordered
The Perrysburg Bakery Manager will effectively communicate details of new commissary product as it becomes available