Bakery Manager

Albertsons•Coppell, TX

1d•Onsite

About The Position

DUTIES AND RESPONSIBILITIES Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with a strong emphasis on fast and friendly service. Assist customers with product suggestions, special orders, and preparation recommendations. Engage in suggestive selling and other sales techniques through telephone, in‑store intercom announcements, and one‑on-one interactions. Answer incoming calls professionally; resolve customer complaints or escalate to the Store Director as needed. Department Operations & Product Preparation Possess specific working knowledge of duties performed by all department employees; oversee and assist with product preparation and display. Implement proper and efficient product preparation, handling, and packaging techniques. Maintain bakery case presentation, visual appeal, and inventory levels. Ensure bakery equipment, prep areas, and the department meet cleanliness, sanitation, and safety standards. Maintain proper temperature levels throughout product preparation, display, and storage. Understand and follow opening and closing procedures for the bakery department. Staff Supervision & Training Schedule, supervise, train, and assign duties to department employees; ensure adequate staffing and service levels. Train employees in store policies, sales techniques, food handling methods, and record‑keeping procedures. Identify high‑potential employees and support their development for advancement opportunities. Monitor employee productivity and provide performance feedback. Initiate personnel actions including interviews, transfers, promotions, and disciplinary steps. Inventory, Merchandising & Shrink Control Plan daily operations and monitor production processes to maintain efficiency and profitability. Prepare sales and inventory reports; participate in physical inventory every 4 weeks. Maintain appropriate product quantity, quality, and freshness according to division directives. Stock, rotate, and organize product in coolers and freezers. Manage shrink and department costs through proper ordering, handling, storage, and rotation. Build effective displays; rotate and remove outdated or spoiled products. Implement promotional and seasonal merchandising programs. Enforce proper code‑dating practices for all bakery products. Compliance, Safety & Standards Maintain knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Ensure department standards for safety, sanitation, quality, and presentation are consistently maintained. Ensure proper adherence to food safety practices, temperature controls, labeling requirements, and sanitation procedures. Maintain a clean, safe, and organized work environment at all times. Receiving & Administrative Responsibilities Perform receiving duties including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, and rotating product. Follow all product temperature, storage, and packaging guidelines. Complete and maintain required administrative paperwork and accurate department records.

Responsibilities

Customer Service & Sales
Maintain an atmosphere of enthusiastic customer awareness with a strong emphasis on fast and friendly service.
Assist customers with product suggestions, special orders, and preparation recommendations.
Engage in suggestive selling and other sales techniques through telephone, in‑store intercom announcements, and one-on-one interactions.
Answer incoming calls professionally; resolve customer complaints or escalate to the Store Director as needed.
Department Operations & Product Preparation
Possess specific working knowledge of duties performed by all department employees; oversee and assist with product preparation and display.
Implement proper and efficient product preparation, handling, and packaging techniques.
Maintain bakery case presentation, visual appeal, and inventory levels.
Ensure bakery equipment, prep areas, and the department meet cleanliness, sanitation, and safety standards.
Maintain proper temperature levels throughout product preparation, display, and storage.
Understand and follow opening and closing procedures for the bakery department.
Staff Supervision & Training
Schedule, supervise, train, and assign duties to department employees; ensure adequate staffing and service levels.
Train employees in store policies, sales techniques, food handling methods, and record‑keeping procedures.
Identify high‑potential employees and support their development for advancement opportunities.
Monitor employee productivity and provide performance feedback.
Initiate personnel actions including interviews, transfers, promotions, and disciplinary steps.
Inventory, Merchandising & Shrink Control
Plan daily operations and monitor production processes to maintain efficiency and profitability.
Prepare sales and inventory reports; participate in physical inventory every 4 weeks.
Maintain appropriate product quantity, quality, and freshness according to division directives.
Stock, rotate, and organize product in coolers and freezers.
Manage shrink and department costs through proper ordering, handling, storage, and rotation.
Build effective displays; rotate and remove outdated or spoiled products.
Implement promotional and seasonal merchandising programs.
Enforce proper code‑dating practices for all bakery products.
Compliance, Safety & Standards
Maintain knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Ensure department standards for safety, sanitation, quality, and presentation are consistently maintained.
Ensure proper adherence to food safety practices, temperature controls, labeling requirements, and sanitation procedures.
Maintain a clean, safe, and organized work environment at all times.
Receiving & Administrative Responsibilities
Perform receiving duties including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, and rotating product.
Follow all product temperature, storage, and packaging guidelines.
Complete and maintain required administrative paperwork and accurate department records.