Job Summary The Bakery Manager is responsible for leading all bakery department operations, including production, merchandising, food safety, inventory control, and team performance. This role ensures high‑quality products, strong in‑stock conditions, and an exceptional customer experience while driving sales, controlling shrink, and developing associates. Key Responsibilities Leadership & Team Development Lead, coach, and develop bakery supervisors and associates. Establish clear expectations for production, quality, food safety, and customer service. Support hiring, onboarding, training, scheduling, and performance management. Foster a positive, inclusive, and safety‑focused work environment. Support associate development and succession planning within the department. Production & Operations Oversee daily bakery production, including baking, finishing, and replenishment. Ensure fresh product availability through effective production planning. Maintain consistent quality, taste, and presentation standards. Ensure proper handling, storage, rotation, and labeling of all bakery items. Maintain clean, organized production and sales areas. Merchandising & Sales Execute bakery merchandising standards, planograms, pricing, and signage accurately. Drive sales through attractive displays and strong promotional execution. Ensure bakery cases are full, clean, and visually appealing. Support seasonal, holiday, and promotional programs. Food Safety & Compliance Ensure compliance with all food safety, sanitation, and health regulations. Enforce proper procedures related to time and temperature controls, sanitation, and cleanliness. Ensure all associates are trained on food safety and hygiene standards. Partner with store leadership during audits and inspections. Inventory & Financial Performance Manage ordering, inventory, and ingredient control to support production needs. Monitor shrink and waste, implementing corrective action as needed. Manage labor usage effectively while meeting production and service expectations. Review department reports and performance metrics to drive improvements. Customer Experience Promote a customer‑first culture through service excellence. Address customer questions, special orders, and concerns promptly and professionally. Ensure consistent execution of service, quality, and cleanliness standards. Collaboration & Communication Partner closely with the Store Director, Assistant Store Director, and other department managers. Communicate priorities, production plans, and expectations clearly to the team. Support store‑wide initiatives, seasonal transitions, and operational changes.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed