Bakery Manager

Albertsons Companies•Renton, WA

2h•Onsite

About The Position

Albertsons Companies is a leading food and drug retailer in the U.S., operating over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. The company is committed to innovation, fostering a culture of belonging, and aims to bring people together around the joys of food and inspire well-being. Albertsons Companies strives to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience for customers, while celebrating diversity and ensuring equal opportunities in the workplace. The Bakery Manager position is responsible for planning, organizing, and directing the day-to-day operations of the Bakery Department. This includes ensuring compliance with product quality, code date standards, sanitation, safety, and security requirements. The manager oversees and assists with all bakery duties such as proofing, baking, decorating, slicing, and packaging. Key aspects of the role involve implementing promotional displays, controlling inventory and expenses, maintaining accurate records, and ensuring proper merchandising. The manager also handles customer relations, including special orders and suggestive selling, and maintains department cleanliness. A significant part of the role involves supervising, motivating, directing, training, and participating in the hiring of Bakery Department personnel, monitoring performance, and recommending personnel actions to the Store Director. The manager is also responsible for communicating sales goals, resolving associate and customer complaints, and ensuring compliance with all company policies and procedures.

Requirements

Requires working knowledge of all job duties including Cake Decorator, Baker, and Sales Associate, and performs those job duties as required.
Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain professional demeanor in dealing with customers and co-workers.
Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures.
Operates computer software and electronic ordering devices to order and label product, plan sales, inventory and scheduling.
Requires a good understanding of overall Company practices and Bakery Department policies and procedures.
Requires the ability to judge and react to business activity.
Mental alertness is necessary to ensure safe and accurate completion of work activities.
Requires knowledge of basic math and weights and measures.
Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and maximize productivity.
Must maintain professional demeanor in dealing with customers, vendors and co-workers.
Requires basic knowledge of employment laws and workplace practices.
Must have extensive working knowledge of profit and loss statements.
Operates computer software and electronic ordering devices to order product, plan sales, inventory and scheduling.
Requires the ability to judge and react to business activity.
Complies with and ensure compliance with Company grooming standards and dress code.
Utilizes cleaning supplies, including chemicals, and equipment.
Requires use of plastic or latex gloves.
Good attendance is required.

Responsibilities

Champions corporate and division customer service programs to meet or exceed division customer service goals.
Plans, organizes and directs day-to-day operations of the Bakery Department, exercising independent judgment and discretion.
Conducts daily inspections of all Bakery department sections and initiates corrective measures to ensure compliance with product quality, code date standards, sanitation, safety and security requirements.
Oversees and assists with all bakery department duties such as: proofing, baking, decorating, slicing and packaging fresh bakery products.
Implements effective promotional and seasonal displays.
Prevents shrink and controls expenses.
Accurately completes maintains and monitor daily log sheet, purchase report, and sales and labor and other required paperwork and logs.
Maintain records on ad item movement.
Orders, checks, receives and controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to Division directives.
Stocks and rotates product.
Maintains and organizes bakery department cooler and freezer.
Conducts periodic inventories, processes administrative paperwork and maintains accurate department records.
Ensures that bakery product quality, baking and decorating standards are met.
Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow.
Complies with retail labeling laws, federal and state regulations and Company policies.
Follows Company policy in handling quick sale items.
Complies with all federal, state and local health and food safety standards.
Assists customers by taking and filling special orders.
Makes product suggestions and engages in suggestive selling.
Makes intercom announcements.
Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases.
Handles customer relations.
Engages in suggestive selling and other sales techniques.
Monitors daily log sheet, purchase report and sales and labor report.
Attends required training and sales meetings.
Implements emergency procedures in the event of equipment and computer software malfunctions.
Supervises, motivates, directs, trains and participates in the hiring of Bakery Department personnel.
Monitors associate performance and effectively recommends personnel action to store director such as hiring, firing, layoff and disciplinary action.
Identifies and trains associates with high potential for advancement opportunities.
Schedules personnel to ensure adequate coverage and service levels.
Communicates sales goals, department performance and sales opportunities to department associates to ensure positive results.
Complies with and ensures compliance with all Company policies and procedures.
Resolves associate complaints where appropriate and reports action taken to Store Director.
Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination etc. to the Store Director and assists in appropriate handling.
Identifies and trains associates with high potential for advancement opportunities.
Answers and responds to incoming calls appropriately.
Receive and appropriately resolves customer complaints and reports to the Store Director as appropriate.
Attends required training and sales meetings.
Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.