BAKERY/LEAD CAKE DECORATOR

Kroger • Midlothian, TX

99d

About The Position

The position involves creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment that encourages customer return. The role includes assisting the department manager in achieving sales and profit goals, monitoring quality assurance standards, and demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.

Nice To Haves

• Bakery/Cake Decorating experience.
• Retail experience.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Demonstrate the company's core values: respect, honesty, integrity, diversity, inclusion, and safety.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Provide customers with fresh products and correct portion sizes.
• Recommend bakery items to customers to ensure satisfaction.
• Use bakery equipment according to company guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness and review sell by dates.
• Keep bakery cases full and fresh based on standards.
• Participate in the development of sales in the cake and pastry area.
• Answer customer or associate questions regarding cake decorating orders.
• Communicate with the Bakery Manager regarding needs for the cake area.
• Track inventory related to cake or pastry, including product needs and supplies.
• Ensure the cake kit book is updated and stocked.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout to assist customers in locating products.
• Stay current with seasonal and special ads.
• Maintain awareness of inventory and stocking conditions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance by inspecting equipment and reporting issues.
• Notify management of customer or employee accidents and safety risks.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers