BAKERY/LEAD CAKE DECORATOR

Kroger • Grand Blanc, MI

199d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment that encourages customer return. The role involves assisting the department manager in achieving sales and profit goals, monitoring quality assurance standards, and demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.

Nice To Haves

• Bakery/Cake Decorating experience.
• Retail experience.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Demonstrate the company's core values.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Provide customers with fresh products and correct portion sizes.
• Recommend bakery items to customers.
• Use bakery equipment according to company guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Adequately prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness.
• Review sell by dates and take appropriate action.
• Keep cases full and fresh based on Bakery Standards.
• Participate in ideas and development of sales in the cake and pastry area.
• Answer customer or associate questions regarding cake decorating orders.
• Communicate with Bakery Manager on needs for the cake area.
• Keep track of inventory pertaining to cake or pastry.
• Check to ensure the cake kit book is updated and in stock.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout to assist customers.
• Stay current with present, future, seasonal, and special ads.
• Maintain awareness of inventory/stocking conditions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance by inspecting equipment.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity.

What This Job Offers

• Industry: Food and Beverage Retailers