Bakery Extern (Full Time, Flexible Schedule)
About The Position
At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation. As an extern, you’ll be immersed in this culture while learning from experienced bakery professionals. You’ll be expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and prioritize the customer experience as part of your development. In turn, you’ll be supported by a team that values mentorship, collaboration, and mutual respect, creating a hands-on learning environment that reflects our commitment to both service excellence and professional growth. Adams employees are expected to provide friendly service to our valuable customers, ensuring that each interaction reflects the commitment to quality that Adams is known for. As a Bakery Extern, you’ll learn to uphold these same standards by delivering excellent customer service while gaining hands-on experience in maintaining the quality, freshness, and presentation of baked goods. You’ll support the daily operations of the bakery, developing real-world skills through tasks performed with care, attention to detail, and cleanliness.
Requirements
- Current enrollment in the CIA Baking & Pastry program and eligibility for externship placement
- Willingness to learn about Adams’ full range of bakery products to better serve and assist customers
- Openness to learning and embodying Adams’ culture, values, and commitment to customer service
- Strong communication skills and a collaborative mindset to work effectively with all bakery staff
- Enthusiasm for hands-on learning, a positive attitude, and a genuine interest in bakery production
Responsibilities
- Follow and complete the Culinary Institute of America’s (CIA) externship curriculum and learning goals.
- Provide friendly, helpful service to customers in person and over the phone while learning how to take and manage bakery orders
- Greet and thank customers to create a welcoming shopping experience, while developing customer service skills the Adams way
- Assist with packaging, labeling, and merchandising fresh baked goods, with an emphasis on quality and visual presentation
- Learn how to rotate and stock products following freshness and FIFO protocols to maintain displays
- Support preparation and production of items such as cakes, muffins, brownies, cream pies, scones, and signature cookies
- Gain experience with bakery equipment including commercial mixers, rack ovens, and dough sheeters
- Participate in the preparation and setup of danish, apple cider donuts, parfaits, and other Adams specialties
- Learn how to scale and mix ingredients using a baker’s scale across various production areas
- Assist with cleaning and sanitizing bakery equipment, tools, workspaces, and dishes
- Rotate through key bakery stations including Associate, Porter, Pastry, and Cake Production to support team operations
- Participate in daily opening and closing routines, including showcase setup, production list creation, and inventory support
- Collaborate with bakers, decorators, and managers to develop teamwork and communication skills.
Benefits
- generous medical, dental and vision coverage (for applicable roles)
- voluntary benefits like pet insurance
- paid time off and holiday pay
- flexible pay schedules with DailyPay
- generous Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
