BAKERY/DEPT MANAGER ON DECK

About the position

This position involves completing a 4-12 week training program, with internal training lasting 4-6 weeks and external training lasting 8-12 weeks, in preparation for a department manager role. The role requires travel within the division to train and provide relief, while creating an outstanding customer experience through exceptional service. Responsibilities include establishing and maintaining a safe and clean environment that encourages customer return, achieving sales and profit goals, and monitoring quality assurance standards. The position also involves directing and supervising all functions, duties, and activities for the department, supporting day-to-day Bakery operations, and promoting a culture of full, fresh, and friendly service among associates. The company values of respect, honesty, integrity, diversity, inclusion, and safety are to be demonstrated consistently.

Responsibilities

• Complete a 4-12 week training program in preparation for a department manager position.
• Travel within the division to train and provide relief.
• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Achieve sales and profit goals established for the department.
• Monitor and control all established quality assurance standards.
• Direct and supervise all functions, duties, and activities for the department.
• Support the day-to-day functions of the Bakery operations.
• Encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Excellent oral/written communication skills.
• Ability to handle stressful situations.
• Basic math skills (i.e., counting, addition, and subtraction).

Nice-to-haves

• High School Diploma or GED.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Adhere to all local, state and federal laws, company guidelines, and food safety regulations.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming, and special in-store promotions, especially promotions that affect the Bakery department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor, implement period promotional plan for department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan, organize, and supervise the inventory process; monitor/control expenses for the department.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.