Bakery Department Manager

Hometown Grocers•Lake Mills, WI

11h

About The Position

Responsible for working closely with all Bakery associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. Contributes to store sales and profitability by effectively managing all aspects of bakery department operations, to include but not limited to: labor, expenses, accurate pricing, stock levels, merchandising, and guest service.

Requirements

High School Education or equivalent combination of education and experience
5+ of leadership experience (at least 2 years as manager) - retail or restaurant preferred
Exceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environment
Knowledge of technology and the use of a computer
Thorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
Knowledge and understanding of all safety requirements and company safety policies
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: Hand jack, slicers, baler, trash compactor, fryer, oven, grinders, mixers, blaster, chiller, and cook and holds
Must have WI Certified Food Manager License (HGI will pay in order to get certified)

Responsibilities

Leads, supports and reinforces Festival culture, guest service and performance expectations
Maintains adequate staff levels by partnering with Human Resources Manager interviewing applicants and extending job offers to qualified candidates
Responsible for the thorough and consistent training and leadership of new Bakery associates
Manages Bakery labor goals by creating associate schedules and collaborating with store leadership on daily/weekly/annual labor objectives
Provides support and additional training to associates 30, 60, and 90 days post-hire to manage retention
Provides guidance and delegates duties to Bakery Department leaders
Develops associates by supporting professional goals and objectives
Writes and conducts performance reviews of the Bakery associates, partnering with Bakery leaders on specific areas within department
Manages all aspects of gross profit goals, planning and shrink control
Documents violations of company policies/procedures by associates and conducts the appropriate corrective action in collaboration with Human Resources Manager and Store Manager
Ensures correct signage is represented throughout the Bakery Department
Observes sales floor and back stock conditions; takes action to correct areas of opportunity
Maintains inventory levels and ensures accurate pricing on products received and sold
Places orders with various vendors for special orders and holidays, utilizing item movement as needed
Provides excellent guest services by addressing concerns, resolving issues and living the boomerang principle
Contributes to overall cleanliness of the department by maintaining, organizing and cleaning work areas, shelving, and sales floor as needed
Responsible for Bakery associates timekeeping and accuracy
Prepares coaching sessions, performance reviews, event notes, training checklists, and store sales
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned