Bakery/Deli Manager
About The Position
The Bakery/Deli Manager goes above and beyond to exceed expectations and ensure that all guests experience genuine customer service, great tasting food and leave with a smile. The Bakery/Deli Manger performs a multitude of job duties to support the operation our branded food concepts, Cold Deli and Bakery departments. The primary job duties include labor management, overseeing operations, driving profitability, driving top line sales, local store marketing, community involvement and ensuring customer satisfaction. The leader also ensures employees follow safety and sanitation policies, orders supplies and products, completes payroll, manages inventory, schedules events, resolving customer complaints, and drives store profitability, reduction of waste. The Bakery/Deli Manager is willing and able to report to work and perform their job duties at any designated work location, including any Moser’s grocery store, based on business need.
Requirements
- Acquire ServSafe certification and county food handler’s cards if applicable
- Possesses excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Must be able to work in a fast-paced, sometimes challenging environment and multi-task effectively
- Able to read, write and speak in English
- Able to perform basic math and financial literacy
- Demonstrate trained food safety knowledge
- Able to work full-time hours and a flexible schedule that includes days, nights, weekends, and holidays
- Report to work timely for each scheduled shift
- Possess basic Microsoft Word, Excel, and Teams knowledge
- Able to work at various store locations
Nice To Haves
- Food service management experience is preferred
- Supervisory experience is preferred
Responsibilities
- Adhere to brand standards of all PFS branded concepts
- Assist in the production of all products with adherence to branded recipes, hold team accountable for production
- Adhere to recipes in bakery and cold deli
- Decorate and display finished products
- Keep records related to special orders, inventories, and production levels
- Take customer information to ensure that special orders are fulfilled accurately and on time
- Manage inventory and order all bakery supplies and products
- Manage daily operations including supervising, scheduling, recruiting, hiring, training, and all-around development and accountability of team members.
- Oversee the performance of team members.
- Provide regular feedback to all team members and identify areas for improvement
- Manage financial performance to keep operations at the best fiscal performance level possible. Strive to continuously grow sales and profitability
- Learn all operations including basic food preparation, presentation, and customer satisfaction. Must be willing to work hands-on in operations
- Ensure health and safety standards are always followed. Always maintain location cleanliness
- Build team understanding and commitment to guest service standards
- Ensure effective training and demonstration of food safety practices
- Ensure product quality and portion control to meet brand standards
- Maintain timely and effective communication among team members
- Demonstrate positive and effective role modeling for all team members through appearance and attitude
- Fill customer orders using proper portion control and packaging
- Use upselling and limited time offer promotions to increase sales volume of product
- Monitor the product hold times are strictly observed and rotate product as necessary
- Monitor and ensure all menu products are prepared and served according to standard procedures
- Participate in the ongoing product development to develop items for franchise brands
- Operate the point-of-sale system, ensuring accuracy with cash and card transactions
- Utilize technology to drive sales and reduce waste
- Perform Profit Walk daily
- Understand, demonstrate, and adhere to all company policies and procedures.
- Hold team members accountable for performing their jobs to standards
- Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean environment
- Ensure that safety and security policies and procedures are enforced
- Monitor and perform opening and closing duties as required
- Follow procedures for receiving, handling, and storage of food products. Follow proper rotation
- Perform all other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
