Bakery Clerk - Open Availability - Cosentino's Downtown Market; 10 E. 13th Street, Kansas City

Cosentino's Food Stores•Kansas City, MO

2d•Onsite

About The Position

Position Objective: To assist customers in their shopping experience by producing, stocking and packaging bakery items in the most efficient, friendly, and courteous manner possible. Reporting Structure: This position formally reports to the Bakery Manager.

Requirements

A food handling permit must be obtained within the first 14 days of employment.
Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.

Nice To Haves

A high school diploma or equivalent is preferred.
Promote sales by suggesting additional products or services.
Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
Quickly unload incoming shipments of bakery ingredients and neatly stock them in their designated areas without damaging merchandise.
Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Responsibilities

Know and implement the Cosentino’s Customer Service Standards.
Courteously and efficiently assist customers by filling orders at the bakery counter.
Know your department products, procedures and policies so that you can accurately and courteously answer customer questions.
Assist in merchandising products in a creative and appealing manner, and keep display cases clean and full.
Meet or exceed productivity standards to produce desired team and individual results.
Follow rotation procedures to ensure stale or outdated product is not used or purchased by customers.
Follow instructions for breaking out next day’s product and ensure all special orders are addressed.
Ensure the bakery is stocked, cleaned and ready for the next shift or day’s business.
Actively work to keep your work area and your department as a whole clean and safe for customers and coworkers.
Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
Able to operate, clean and maintain all equipment safely and competently.
Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
Demonstrates the basic math and reading skills required for the position.