Bakery Clerk

Festival Foods•Eau Claire, WI

9h•Onsite

About The Position

Festival Foods is a Wisconsin grocer committed to giving back to its communities and providing guests with exceptional service and value, operating over 40 full-service supermarkets across the state. The company prioritizes its people, reflected in daily interactions, guest treatment, and extensive associate benefits. As a Festival Foods Bakery Clerk, you will be a key part of creating memorable moments for guests in a dynamic and creative environment. You will contribute to a fun and fresh assortment of bakery delights, ensuring every guest receives exceptional service. This role involves assisting guests in finding bakery items, taking special orders with precision, and packaging products with care, allowing your creativity to enhance special occasions and everyday moments.

Requirements

Ability to deal tactfully and effectively with guests and all personnel.
Good oral and written communication skills.
Complete understanding of all safety requirements and company safety policies.

Responsibilities

Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
Assist guests in locating specific bakery items and handling special requests with care.
Take accurate orders for cakes and other custom bakery products.
Answer phone calls courteously and helpfully, providing information and assistance as needed
Merchandising: Package and price items, maintaining quality and minimizing waste.
Replenish bakery products to ensure availability and appealing display standards.
Monitor and manage stock levels, restocking products promptly to meet demand.
Food Safety: Ensure product freshness and presentation by rotating stock and removing outdated items.
Maintain cleanliness and organization of work areas, shelves, and the sales floor.
Adhere to food safety protocols and maintain accurate records.
Uphold Festival's quality standards, ensuring product quantity expectations are met promptly.
Flexibility: Perform other duties as needed to support the team.
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

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