Bakery Clerk

Hy-Vee-posted about 1 month ago
Entry Level
Onsite • Shawnee, KS
5,001-10,000 employees
Food and Beverage Retailers
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Responsible for reviewing daily orders, preparing & replenishing products in a prompt, efficient and friendly manner. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by: (examples include)
  • escorting them to the products they're looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
  • Reviews the status and appearance of the food for freshness.
  • Reviews orders for the day.
  • Takes customer orders at the bakery counter.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
  • Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
  • Anticipates product needs for the department on a daily basis.
  • Prepares, finishes, and replenishes product as necessary.
  • Pulls product from cooler/freezer to prepare for baking.
  • Checks in product, puts product away, and may review invoices.
  • Runs the department registers and receives payment, makes change, etc., where applicable.
  • Removes trash in a timely manner.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Washes dishes as necessary.
  • Orders product and supplies as necessary.
  • Prices products for customers as necessary.
  • Delivers orders as needed.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
  • Must be 18+
  • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
  • Ability to do simple addition and subtraction; copying figures, counting and recording.
  • Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
  • Less than High school or equivalent experience and six months of less of similar or related work experience.
  • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
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